Manufacturer Direct Items
Some products in our store ship directly from the manufacturer to you — ensuring faster fulfillment and factory-fresh quality.
What Does "Manufacturer Direct" Mean?
When you see the "Manufacturer Direct Item(s)" label on a product page, it means that product ships straight from the manufacturer's warehouse to your door — not from our facility. This ensures you receive a factory-fresh product with the fastest possible fulfillment from the source.
Key Details
How to Identify
Products that ship directly from the manufacturer are clearly labeled as "Manufacturer Direct Item(s)" on their product page, right below the add-to-cart section.
Shipping Speed
These items ship on the manufacturer's timeline and cannot be expedited through GolfingSim. Delivery estimates are shown at checkout.
Separate Shipments
If your order contains both Manufacturer Direct and in-stock items, they will arrive in separate shipments with individual tracking numbers.
Delivery Fees
Some Manufacturer Direct items may ship from international locations. Any applicable duties or import taxes are the buyer's responsibility.
Cancellations & Returns
Manufacturer Direct items have special cancellation and return terms that differ from our standard policies.
Cancellation Fee
If a Manufacturer Direct order can be canceled before it ships, a 5% cancellation fee may apply.
Restocking Fee
Manufacturer Direct items are subject to a 15% restocking fee on returns. Items must be in like-new condition with original packaging.
Return eligibility and timelines vary by manufacturer. For specific return policies, please refer to our Shipping & Returns Policy page or contact us directly.
Frequently Asked Questions
No. Manufacturer Direct items ship on the manufacturer's own timeline and cannot be expedited through GolfingSim. Estimated delivery windows are shown at checkout.
Yes! Once the manufacturer ships your order, you'll receive a tracking number via email. If your order contains multiple items, you may receive separate tracking numbers for each shipment.
Please inspect your items thoroughly upon delivery. If anything is damaged or incorrect, contact us within 48 hours at team@golfingsim.com. We'll work with the manufacturer to resolve the issue as quickly as possible.
Certain products — particularly high-end launch monitors and specialized equipment — ship direct from the manufacturer to ensure quality control, proper handling, and the fastest possible delivery. This also means you're guaranteed a brand-new, factory-sealed product.
Have Questions?
Our team is here to help with any questions about Manufacturer Direct items, shipping timelines, or return policies.